Information Technology

Services

Administration

• Software acquisition consulting services
• Technology consulting services
• IT Governance services
• Policy development
• Long-term strategic planning
• Operations management
• IT project management
• Technology research
• Technology grant support
• IT contract negotiation and management

Network Services Division

• PC installation
• Software installation
• Network support
• Helpdesk support
• Application support (citywide Office applications)
• Internet security
• Network security

Programming and Systems Management

• Customized programming requests
• Internet and Intranet development
• Internet and Intranet management
• Application support (enterprise applications)
• Outside vendor review
• Systems analysis support
• Software evaluation consulting services

Telecommunications & Support

• Telephone system support and training
• Cellular phone support and training
• Outside vendor liaison