Customer Service

Pay Your Utility Bill by Phone

The City of Clearwater now allows utility bill payment by phone, using an automated menu system.

Usage Agreement for Bill Payment by Phone

Western Union Speedpay processes all City of Clearwater phone utility payments. Western Union Speedpay is an independent company under contract with the City of Clearwater to provide phone payment processing services.

NOTE: Phone payments made after 3:30 PM EST will be processed the NEXT BUSINESS DAY.

Convenience Fee

Western Union Speedpay will charge a $2.45 convenience fee to your credit or debit card account or your banking account for each transaction up to $800.00. This charge will appear in addition to your utility bill payment. The convenience fee is paid directly to Western Union Speedpay, NOT to the City of Clearwater. Remember, this is an optional service.

If you do not wish to pay the $2.45 convenience fee, you may pay your bill using mail or our walk/drive-in services. You may also pay your bill automatically each month via direct debit with no convenience fee. Visit our Payment Options pages for more information on the various ways you can pay your utility bill.

Disconnected or Interrupted Service

If your service has been interrupted or is in danger of being disconnected for non-payment, you may still pay your bill by phone. Note, however, that after your payment is processed, you will need to contact Clearwater Customer Service at (727) 562-4600 during regular business hours (M-F, 8:00 AM - 5:00 PM) to arrange reconnection of service.

If you agree to the usage agreement above, and would like to pay your bill by phone, dial the following number:

800-803-5211

If you have any questions, comments, or other concerns regarding utility bill payment options, please contact us.